In a hybrid cloud environment, parts of the infrastructure are located in a public or shared cloud environment whereas other parts are in a different environment, either on a private cloud or on a traditional infrastructure. As long as this is all managed by one service provider, there is not much of a problem. But usually that’s not the case.
While servers located in the traditional infrastructure are often managed by the client himself, the servers that are hosted in a managed shared-cloud environment are operated by the service provider of that cloud. As long as we are talking about a managed infrastructure as a service (IaaS), that is up to the operating system level. Everything beyond the operating system is normally in the responsibility of the client himself because he knows the combination of middleware and application best.
This setup leads to all sorts of challenges. For all servers in the cloud we have a strict responsibility boundary, however, the layers above the OS are highly dependent on the OS settings and it is indeed very hard to isolate impacts of changes done in one layer to the other layer. The situation gets even more challenging when we talk about services which span not only the responsibility boundaries of a single host, but also over different environments (public/shared cloud and private cloud/traditional IT).
Microsoft Active Directory currently gives clients and service providers some headaches.
Lets briefly scan the interests of the different parties:
The service provider wants to maintain exclusive administrative rights on OS level for the servers in his responsibility. Otherwise it would be impossible to guarantee any service level agreements (SLAs) and/or a certain contracted level of security.
The client requires servers belonging to him in a single, or at least in a consistent environment. This starts with a certain server naming convention, but also includes dns suffixes and namespaces.
On first sight, these requirements sound reasonable, but in respect of Microsoft Active Directory, they are somehow conflicting.
When we talk about exclusive administrative rights on OS level in an MS ADS environment, we need to separate the environments based on responsibility in different ADS forests. Otherwise, the owner of the root domain of the forest automatically holds the Enterprise Admin rights and can create domain and server admin user ids in all subdomains of the forest at will.
However, if we would split the servers in two different ADS forests, they would also live in different name spaces. Furthermore, we would need to find a solution on how users and services of one forest can access resources on the other forest. Well, this can be handled by trusts, but this would introduce a lot of complexity and would be a perfect source for all kind of problems.
And, there is another limitation about the two forest solution: There could be no domain controllers of the forest the client owns hosted in the cloud environment. And that is a real problem, especially when we consider that most clients would like to move most of their easy Windows workloads (like domain controllers) in the cloud.
There are no easy answers on that.
Another solution could be to reduce complexity by moving all Windows servers in the cloud and let the cloud provider manage not only the pure server OS but also the Active Directory Service. However, this would require the service provider to offer ADS management as a service, including all tasks that come along with that (like OUs, user ids, certificates, public keys).
Another possibility could be if one party does not insist on its exclusive administrative rights and accepts this as a risk. If ownership of the domains is with the service provider, the client can have the rights to operate his ADS settings and probably local server admin ids for the servers not in the cloud.
There is currently not a single solution for that problem. The client’s requirements and the service providers’ capabilities need to be considered when designing the future environment. In any case, this needs to be done carefully and well in advance to limit later surprises!